Honey has also been exposed for intentionally hiding better deals that users would recommend online and instead pulling out worse discounts from the cashback program, which the company has full control over. If the buyer clicked yes, Honey would delete the cookie for the last clicked affiliate link and replace it with Honey’s own affiliate cookie, regardless of whether or not the buyer used any of the coupons Honey found, and even if Honey didn’t offer any coupons at all. This development of fraud monitoring software at PayPal led Peter Thiel to create Palantir, a big-data security company whose original mission was to “reduce terrorism while preserving civil liberties”. As early as 2001, PayPal had substantial problems with online fraud, especially international hackers who were hacking into PayPal accounts and transferring small amounts of money out of multiple accounts. It is also possible to use a mobile phone to receive an mTAN (Mobile Transaction Authentication Number) via SMS.

In June 2019, PayPal reported that Chief Operating Officer Bill Ready would be leaving the company at the end of the year, transitioning into the role of commerce chief for Google. PayPal had 170 million users, as of September 2015, and the focus of PayPal.Me was to create a mobile-first user experience that enables faster payment sharing than PayPal’s traditional tools. David Marcus succeeded Scott Thompson as president, who left the role to join Yahoo.

{It is therefore regulated as a bank by Luxembourg’s banking supervisory authority, the Commission de Surveillance du Secteur Financier (CSSF). Independent reporting described the initiative as aimed at interoperability and potential person-to-person transfers across networks; the company said additional partners could be added over time. This resulted in PayPal users in Indonesia being unable to access their funds stored in PayPal, until Kominfo temporarily unblocked the service for 5 days to allow users to withdraw their money. In 2018, PayPal and Safaricom collaborated to enable Kenyans to perform MPESA transactions by leveraging on the latter’s mobile money service In March 2022, during the Russian invasion of Ukraine, PayPal expanded its services for Ukrainian accounts, allowing them to send and receive money from friends and family.}